Warranty
Two-Year International warranty
Enjoy peace of mind with our comprehensive two-year international warranty covering all functional components and manufacturing defects. For more information or assistance, contact our knowledgeable team at info@duronwatch.com
What is not guaranteed?
- The lifetime of the battery.
- Normal wear and tear and aging (watch strap, scratches on case, etc.).
- Damages caused by the incorrect or unusual use (broken crystal, crown, pusher, etc.).
- Inexpert or unauthorised repair.
What is not guaranteed?
Always make sure that the crown is pushed in to prevent moisture from entering your watch. Avoid extreme temperatures (changes), chemical products and magnetic fields. We recommend keeping your watch clean (wash it frequently in fresh water and dry it with a soft cloth). After being worn in the sea, the watch must be rinsed with warm fresh water and then dried completely. Take care of adequate maintenance (every two-three years) by competent watch makers in order to maintain the performance of your watch and its longevity.
Do's and Don'ts
- Don’t change the date indicator when the time is showing between 10pm and 2am.
- Don’t wear bracelets next to the watch.
- Do contact info@duronwatch.com about repairs.
- Do keep your watch clean.
- Do adequate maintenance ((every two-three years) by competent watch makers.
How does aftersales and guarantee work?
In case of a defect during the warranty period your watch will be repaired or replaced free of charge. We provide a worldwide service network. If repairing a watch is not possible in a certain country, we find another repair center or we will repair the watch at our headquarters in the Netherlands.